We are Dawg Fanatics who love to spoil our pets. Our goal is to carry Safe, Quality items to help you spoil your pet too. We look for the best Trendy, Hip, and Cool items to offer our customers and Customer satisfaction is our goal. If you aren't happy, we aren't happy.
If you don't find what you are looking for, let us know. We'll look for you!
ALSO, IF YOU FIND THE SAME ITEM FOR LESS, WE WILL DO OUR BEST TO MATCH THE PRICE.
Our contact information:
By email:
support@groovedawg.com
marian@groovedawg.comm
By standard mail:
GrooveDawg.com
4621 Jane Long Dr.
Rosenberg, Tx 77471
By phone:
832-338-2209(between 7 a.m. and 10 p.m. any time zone)ASK FOR MARIAN.
admin@groovedawg.comShipping Information:
We process orders as soon as we get them. All items are shipped by UPS, FED-EX, or USPS. It usually takes 3-9 days to receive your item.
Refund, Returns and Cancellation Policies:
RETURNS MUST BE IN THE ORIGINAL PACKAGING WITHOUT DIRT, DOG HAIR OR ANY OTHER FOREIGN MATTER. PLEASE CONTACT US TO GET A RETURN AUTHORIZATION NUMBER.
RETURNS MAY INCUR A 20% RESTOCKING FEE.
IF YOU NEED TO CANCEL AN ORDER, CONTACT US IMMEDIATELY.
IF YOU NEED TO RETURN MERCHANDISE BECAUSE OF DEFECT, PLEASE CONTACT US AND WE WILL GIVE YOU INFORMATION REGARDING THE RETURN, SUCH AS ADDRESS ETC...